Privacy Policy

Last Updated: February 28, 2026

At Biotics 8 (referred to as "we", "us", or "our"), your privacy and the security of your personal data are of paramount importance to us. We have crafted our Biotics 8 men’s probiotic formula with your performance needs in mind, and we apply that same level of care and precision to how we handle your personal information. This Privacy Policy outlines in extensive detail how we collect, use, disclose, and protect your information when you visit our website (https://en-biotics8.com/), purchase our products, or engage with our brand.

By accessing or utilizing the Biotics 8 website, you signify your unreserved agreement to the terms detailed within this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our website. This policy may change from time to time, and your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. The Information We Collect

In order to provide you with an optimized shopping experience and to continually improve our men's health products, we collect several different types of information from and about users of our website. This information falls into two primary categories: Personal Data and Non-Personal Data.

A. Personal Data

Personal Data refers to information that can be used to identify you directly. We collect this data when you voluntarily provide it to us through our checkout process, account registration, email subscriptions, or customer service interactions. The Personal Data we may collect includes, but is not limited to:

  • Contact Information: Your first name, last name, email address, phone number, and primary language preference.
  • Billing and Shipping Information: Your physical shipping address, billing address, and ZIP/postal code.
  • Financial Information: Payment card details, expiration dates, and security codes. (Note: We use secure, PCI-compliant third-party payment processors. We do not store your raw credit card numbers on our own servers.)
  • Account Data: If you create an account, we store your username, encrypted password, order history, and preferences.
  • Communications: Records of your interactions with our support team, including emails, chat logs, and submitted forms.

B. Non-Personal Data (Automated Information)

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This data helps us understand how our site is being used and allows us to enhance the user experience. This includes:

  • Device Information: Your IP address, browser type, operating system, device type (mobile, tablet, desktop), and internet service provider.
  • Usage Data: Information regarding your interactions with our website, such as the pages you view, the links you click, the time spent on specific pages, referring/exit pages, and the dates and times of your visits.
  • Location Data: General geographic location data (e.g., country, city) derived from your IP address to ensure we display the correct currency, pricing, and shipping options.

2. How We Collect Your Information

We employ multiple methods to gather information from and about you, including:

  • Direct Interactions: You provide us with your personal data when you fill out forms, complete a purchase at our /order/ checkout portal, subscribe to our newsletter, or contact us directly.
  • Automated Technologies (Cookies): We utilize cookies, web beacons, pixels, and other tracking technologies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser; however, if you select this setting, you may be unable to access certain parts of our website or complete a purchase.
  • Third-Party Sources: We may receive information about you from third parties, such as analytics providers (e.g., Google Analytics, Bing Webmaster Tools), advertising networks, and social media platforms (e.g., Facebook, Twitter) if you interact with our advertisements or pages on those platforms.

3. How We Use Your Information

We use the information we collect about you or that you provide to us to fulfill our contractual obligations, improve our services, and provide you with a superior customer experience. Specifically, your data is utilized for the following purposes:

  • To Fulfill Orders: Processing your transactions, verifying payment, arranging for shipping, providing order confirmations, and sending tracking updates for your Biotics 8 supply.
  • To Provide Customer Support: Responding to your inquiries, addressing warranty claims (such as our 60-day money-back guarantee), troubleshooting technical issues, and providing general assistance.
  • To Personalize Your Experience: Tailoring our website's content, layout, and product recommendations to better suit your preferences and device type.
  • For Marketing and Promotions: With your explicit consent, sending you promotional emails, exclusive discounts, and updates regarding new men's health products or scientific breakthroughs related to the Biotics 8 formula. You may opt out of these communications at any time.
  • For Analytics and Optimization: Analyzing website traffic, user behavior, and conversion rates to improve our website's functionality, speed, and overall user interface.
  • For Legal and Security Purposes: Detecting, investigating, and preventing fraudulent transactions, unauthorized access, and other illegal activities. We also use your data to comply with applicable legal obligations and regulatory requirements.

4. Sharing and Disclosure of Your Information

We respect your privacy and do not sell, rent, or trade your Personal Data to third-party data brokers for their own marketing purposes. However, we may share your information in the following specific circumstances:

  • Service Providers: We employ trusted third-party companies and individuals to facilitate our website, perform website-related services, or assist us in analyzing how our website is used. This includes payment processors (to securely handle credit card transactions), fulfillment centers (to pack and ship your Biotics 8 bottles), and email marketing platforms. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: If Biotics 8 is involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your Personal Data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Data.
  • Legal Requirements: We may disclose your Personal Data if required to do so by law, court order, or subpoena, or if we believe that such action is necessary to comply with the law, protect our rights, prevent fraud, or ensure the safety of our users or the public.

5. Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking technologies to track activity on our site and hold certain information. The technologies we use may include:

  • Strictly Necessary Cookies: These are essential for you to browse the website and use its features, such as accessing secure areas of the site and adding items to your shopping cart.
  • Performance/Analytics Cookies: These cookies collect information about how you use our website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized.
  • Functionality Cookies: These allow our website to remember choices you make (such as your geographic region or language) and provide enhanced, more personal features.
  • Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you will not be able to utilize our secure checkout functionality.

6. Data Security

The security of your data is a massive priority for us. We implement a variety of industry-standard security measures to maintain the safety of your personal information. Our website utilizes Secure Socket Layer (SSL) technology to encrypt all sensitive data transmitted between your browser and our servers. All payment processing is conducted through fully PCI-DSS compliant gateways, ensuring your financial data is never exposed.

While we strive to use commercially acceptable means to protect your Personal Data, we must remind you that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax or accounting laws), resolve disputes, and enforce our legal agreements and policies.

8. Your Data Protection Rights

Depending on your geographic location, you may have specific rights regarding your personal data. We are committed to complying with global data protection regulations, including the General Data Protection Regulation (GDPR) for European residents and the California Consumer Privacy Act (CCPA) for California residents.

For European Economic Area (EEA) and UK Residents (GDPR)

If you are a resident of the EEA or the UK, you have the following data protection rights:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

For California Residents (CCPA/CPRA)

If you reside in California, you are granted specific rights regarding access to your personal information:

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you over the past 12 months.
  • Right to Delete: You have the right to request the deletion of your personal information collected by us, subject to certain exceptions.
  • Right to Opt-Out of Sale: We do not sell your personal data. However, under California law, you have the right to opt-out of the "sale" or "sharing" of your personal information to third parties.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights (e.g., we will not deny you goods, charge different prices, or provide a lower quality of service).

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe mandated by applicable law.

9. Children's Privacy

The Biotics 8 website and its products are intended strictly for adult males over the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from children without verification of parental consent, we take immediate steps to permanently remove that information from our servers.

10. International Data Transfers

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Links to Other Websites

Our website may contain links to other websites that are not operated by us (such as scientific journals, PubMed, or Healthline for reference purposes). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in legal requirements, our business practices, or technological advancements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this document. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our dedicated support team. We are committed to resolving your inquiries promptly and transparently.

Email: [email protected]
Website: https://en-biotics8.com/